Companies deploy CRM solutions to improve business performance, maximize customer relationships and enhance customer service, but many deployments fail to meet expectations. There are many reasons ...

Enterprises have searched diligently for a structured approach for designing business actions/transactions and executing them preferably using automated processes. Business process management (BPM) ...

An action taken in the course of conducting business. Whether manual or automated, all processes require input and generate output. Depending on the level of viewing and modeling, a process can be a ...

Web Services Business Process Execution Language, WSBPEL, is an XML-based process/workflow-definition execution language. WSBPEL defines a model and a grammar for describing the behavior of a business ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

Business process outsourcing involves the outsourcing of business functions to external companies. To clarify, many companies outsource tasks to external providers. An example may be hiring a ...

The documentation of a business system using a combination of text and graphical notation. Although UML is widely used, there are many different modeling languages available. See UML and BPML. THIS ...

Whether renovating a 100 year old house or working to modernize a 245 year old organization, sometimes it takes digging down to a solid foundation to build bigger, better and stronger. Such a ...

A recent accounting standards update helps entities evaluate whether transactions should be accounted for as acquisitions or disposals of assets or as businesses. The Financial Accounting Standards ...