Companies deploy CRM solutions to improve business performance, maximize customer relationships and enhance customer service, but many deployments fail to meet expectations. There are many reasons ...

An action taken in the course of conducting business. Whether manual or automated, all processes require input and generate output. Depending on the level of viewing and modeling, a process can be a ...

Web Services Business Process Execution Language, WSBPEL, is an XML-based process/workflow-definition execution language. WSBPEL defines a model and a grammar for describing the behavior of a business ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

The documentation of a business system using a combination of text and graphical notation. Although UML is widely used, there are many different modeling languages available. See UML and BPML. THIS ...