Outsourcing IT can more than triple the cost of desktop PC support for businesses, according to a new study. Management consultancy Compass conducted a global desktop study over four years to the end ...

From the desktop level, you typically support a single end user, where a tuning issue or mistake can take down one user. For the system admin, you support the server application where it could affect ...

The Department of Homeland Security has awarded a CACI International subsidiary a potential five-year, $983 million follow-on blanket purchase agreement for IT support services in support of the DHS ...

Remote desktop software is critical for many businesses, enabling users to access computers from a remote location. This can be incredibly convenient for a variety of reasons—for example, IT admins ...

Over the past year since Microsoft debuted its skill assessments online, the company has added new assessment packages, including those for Exchange Server 2003, Visual Studio .NET and Storage Server.

A subsidiary of CACI International – CACI NSS, LLC – was one of 30 to submit bids and secured a 5-year single award blanket purchase agreement (BPA). The contract is to provide desktop support ...

Microsoft 365 Copilot app gets voice support on mobile, allowing users talk, interrupt, and get spoken responses hands-free.

The department has partnered with the University of Colorado Boulder Office of Information Technology (OIT) department to provide faculty and staff with Dedicated Desktop Support (DDS) in order to ...

Remote desktop software like HelpWire aids real-time support for remote employees by slashing downtime and elevating the ...

The team building the next release of Visual Studio has responded to developer criticism and is adding support for building Windows 8 Desktop apps to VS 2012 Express. Last month, there was quite a bit ...