Problems during the installation of an enterprise resource planning system at an Australia-based company have led to an estimated cost overrun of $21 million — and a claim against the software vendor, ...

"Glitches in Payroll System Spark Furor" ... "City Fires Vendor Over ERP Implementation Problems" ... "City's Financial System Upgrade Runs Into Problems" ... "County Will Try Again to Modernize ...

Arizona State University's deployment of Oracle ERP is challenging important and fundamental assumptions about how complex software systems should be implemented. ERP implementations are often ...

The company says the majority of the implementation is complete as executives shift focus to rebuilding momentum.

While some talk about the Wild West of software implementation, it’s time to put some specificity around what’s going wrong out there. Unfortunately, a lot of the pain starts before a deal is even ...

It's common knowledge that training is a key reason why large-scale ERP implementations fail. Knowing the symptoms of insufficient planning, execution or poor training delivery is the first step to ...

There’s a growing movement underway to rid the business world of the acronym ERP. For real. In fact, executives at SAP—the ones who practically invented the concept and related terminology—are among ...

SAP implementation problems prevented Levi Strauss from fulfilling orders for a week during the second quarter of this year. These shipping problems, combined with other economic issues, caused the ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. The recent decision by NCC Group, a Manchester, UK-based IT security company, to write off a £6.9m investment ...

When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training ...