Major updates to the Facebook Chat Plugin for business websites allow it to be used by people who aren’t logged into Facebook. This will let businesses reach more customers through their website than ...

A high severity bug found in Facebook's official chat plugin for WordPress websites with over 80,000 active installations could allow attackers to intercept messages sent by visitors to the vulnerable ...

Facebook Messenger is coming to businesses’ own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...

A WordPress security researcher claims he has found two WordPress plugins developed by Facebook called Facebook for WooCommerce and Messenger Customer Chat. The researcher claims both have cross-site ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Facebook today introduced additional ways to customize Messenger ...

Messenger hopes to insinuate itself deeper within the customer journey. On Tuesday, Facebook released a closed beta test of a customer chat plugin as part of Messenger 2.2 that allows businesses to ...

Facebook has updated Messenger with more business chat features. The social networking giant said Messenger 2.3 will bring deeper engagement between businesses and customers via improved customization ...

A US-based cyber-security firm has published details about two zero-days that impact two of Facebook's official WordPress plugins. The details also include proof-of-concept (PoC) code that allows ...

Making phone calls to businesses could be a thing of the past if Facebook has its way. The company officially launched Bots on Messenger, its version of chatbots, which allows you to interact with ...