It's always frustrating when you're having an issue with your device and don't know how to fix it. That's why some smart tech companies like Microsoft are making it easier for you with their helpful ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

All products featured on WIRED are independently selected by our editors. However, we may receive compensation from retailers and/or from purchases of products through these links. Learn more. With ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

No wonder my friend Kenny got out of the tech support business. He charged about $50 per call. Now you can get free tech support without bugging your neighbor. Engadget.com listed the three main ...

Being with family over the holidays is wonderful for so many reasons, but free tech support is somewhere in the top five. For some people, this year is the first time they’re getting together with ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Microsoft has begun to offer Independent Software Vendors free technical support for application compatibility issues with Windows 7.<BR><BR><a href='http ...

Paddle.com and its U.S. subsidiary will pay $5 million to settle Federal Trade Commission (FTC) allegations that the company facilitated deceptive tech-support schemes that harmed many U.S. consumers, ...