Consumers and small-office and home-office (SOHO) workers often buy their computers from online stores or discount warehouses. They often reject add-on support packages at checkout to keep the ...

Computers don’t always work as they should. Components fail, and operating systems fill up with crap that hinders performance and occasionally brings the whole machine to a halt. Savvy users know that ...

My teenage daughter’s face flooded with anxiety as she uttered the words any father fears to hear. No, not those words. But still, not good: “Dad, I think I spilled water on my computer.” I snatched ...