Erickson, a professor in the Department of Marketing at Ithaca College, attended the European Conference on Knowledge ...

Managers are bombarded with an almost constant stream of data every day. According to David Derbyshire, “Scientists have worked out exactly how much data is sent to a typical person in the course of a ...

One of the most important aspects of customer engagement is self-service. Customers are willing to pay more for a positive customer experience, according to 86% of customers. Therefore, along with ...

ABSTRACT. Many forest communities possess considerable knowledge of the natural resources they use. Such knowledge can potentially inform scientific approaches to management, either as a source of ...

The Nuclear Knowledge Management school is a one week course that provides participants with specialized education and training on the development and implementation of nuclear knowledge management ...

Knowledge management is recognized as important weapon for sustaining competitive advantage and improving performance. The evaluation of knowledge management (KM) performance has become increasingly ...