Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

But building your own PC—easy as it can be, as you can see in our Rigged Up section—doesn't necessarily mean you are your own best tech support. At least not compared to the feelings that Mac users ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

The NZXT BLD Kit is for people who want to build a gaming desktop PC for the first time but might not know where to start or are intimidated by the process. You don't need to hunt for parts on Amazon ...

There are few certainties in life: Death, taxes, and turning your computer off and on when there’s a problem. This advice is usually the first tip you get from friends, family, and tech support.

Six months ago, Cindy Sanders, 68, bought a computer so she could learn how to email and have videoconference chats with her great-grandchildren. It’s still sitting in a box, unopened. “I didn’t know ...