This guide contains advanced information, but has been written in such a way so that anyone can follow it. Please ensure your data is backed up before proceeding. If you are uncomfortable making ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

Small and midsize businesses have most–if not all–of the same IT needs as larger organizations, but they lack the resources and dedicated IT departments to manage them. At the same time, ...