In addition, tech support scammers have been convincing victims to install remote desktop apps, such as UltraViewer and AnyDesk on their computers. The fraudsters will do so under the pretense that ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

While most professionals welcome the convenience and flexibility of remote work, for nontech employees, suddenly having to “self-serve” their tech issues can be intimidating. When working in an office ...

From video calls to remote access, there are a few methods you can use to solve your loved one's technical crises both near and far. If you're the type of person who regularly follows tech news online ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

SALEM, Ore. (KTVZ) -- Oregon Attorney General Ellen Rosenblum is warning Oregonians about an emerging trend in tech support scams called remote access scams. In a remote access scam, a scammer tries ...

The top five IT positions in demand now have some of the highest rates of allowing workers to work fully remote, according to a new report. Remote roles also affect pay. Remote work is reshaping ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

CINCINNATI (WKRC) — Scammers are posing as tech support representatives from major companies like Microsoft, Google, or Apple, attempting to deceive users into giving up sensitive information. Despite ...