Tech support companies help businesses and individuals keep their operations running smoothly. Read our guide to research the best tech support company for you. We explain what to look for if you need ...

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a ...

AppDirect, a cloud-based marketplace featuring hundreds of software-as-a-service (SaaS) apps, has acquired Radialpoint, a cloud and technical support service provider for small businesses. Founded out ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

Of course, getting that peace of mind doesn't always come free. Mordor Intelligence reports that the US market for tech support services is worth $10 billion now and will grow to $14.57 billion by ...

Long a leader in the provision of global technology support services to large enterprises, IBM is now extending its tech support to small and medium sized businesses (SMBs). IBM’s new Managed Vendor ...

Modern technology support services have to grapple with the paradox of digital transformation. On the one hand, automated response systems and chatbots do the work of help desks and call centers, ...

Alphaport Inc., Cleveland, won a five-year contract to provide technical support services to the NASA Safety Center. The five-year cost-plus-fixed-fee contract is worth up to $28.5 million, NASA said ...

San Francisco Chronicle reporter Mike McPhate recently spent time in Nodia, India, talking with some SBC call-center workers outside the office where they help North Americans with Web connection tech ...

Scammers have devised new ways to trick users into revealing personal information, hand over control of computers and pay for unnecessary software and tech support services, security experts warn.