“Your means of delivery is irrelevant,” strategy expert Alex M.H. Smith tells me, leaning forward in his chair. “It’s just the tool that at this current moment in time is an effective way of ...

Strategy has become more deterministic. With customers able to discover price and value quickly and efficiently, companies ...

How to thrive when AI makes knowledge and know-how cheaper and easier to access by Bobby Yerramilli-Rao, John Corwin, Yang Li and Karim R. Lakhani AI is changing the cost and availability of expertise ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Every dollar saved isn’t just a number on a spreadsheet, it’s an opportunity to reinvest in ...