Sending emails is so common today that you might not think much about it. Still, knowing how to write an email introduction is essential, especially if it’s going to a new business contact. You don’t ...

Smart job seekers pave the road to success with a series of well-crafted letters or emails. These are the letters that create networking opportunities, accompany your résumé, keep hope alive when you ...

When you’re looking to impress a potential employer and land a new job, how you write an email cover letter matters. Regardless of the way you send it, the words within your cover letter create the ...

Say you just got interviewed and want to cement a good impression — or make up for a less-than-perfect performance. Try writing an interview thank-you email. Following up an interview with a concise ...

Somewhere between birth and college, students hopefully have learned how to compose concise, grammatically correct and contextually appropriate emails. Often they haven’t. So, to head off 3 a.m.

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Customer communication during COVID-19 is critical. Important ...

Did you know that thank-you notes are so important that they have their own “National Day” on Dec. 26? This sleeper of a December holiday may not be well known, but the significance of expressing ...