In a matter of weeks, Zoom has gone from obscure business app to household name. It’s where college kids throw parties and how elementary school students attend class (at least until their teachers ...

A customer’s loyalty to a brand is often set by a series of interactions—on- or offline—that tie customers to the company. Yet consumers can be fickle. Customers are increasingly discerning and expect ...

Zoom on Tuesday announced a series of feature updates that are aimed at streamlining the Zoom experience and making the platform better optimized for hybrid work environments. The updates include a ...

I got my first glimpse into the “future” of videoconferencing more than 25 years ago, back in the early days of the World Wide Web and hypertext. I still remember looking over a friend’s shoulder as ...

Zoom has revamped its Slack and Microsoft Teams-style business communications platform Zoom Chat, and renamed it Zoom Team Chat. The web conferencing giant, which grew to prominence during the ...

Probably our single biggest societal problem right now is the trade-off between safety and economy in a world dominated by the COVID-19 pandemic. It's not an easy choice. We all need to keep on living ...

This new Zoom feature lets you virtually sit next to your friends, colleagues and family in a way you have to see to appreciate. Managing Editor Alison DeNisco Rayome joined CNET in 2019, and is a ...

There are a lot of ways to gauge the sudden success of video chat apps during the coronavirus pandemic. One would involve looking at the iOS App Store, where Zoom is ranked number one in the Business ...

When my college went online in March, the overarching education philosophy was Let’s try to keep things normal. Of course none of us knew what that would look like, including me. I’m an undergraduate ...

Picture this: After a long day of work, you walk to your favorite bar and slide into the corner booth where your friends are waiting. Or, you and a coworker take an afternoon stroll down a busy street ...