Customer satisfaction is on the rise, though CX investments weren’t enough to uplift disappointing sales growth.

The Human Experience combines customer and employee experiences into a new framework for delivering satisfaction at scale.

Built on ActiveCampaign’s MCP server, the new integration lets marketers securely access, analyze, and take action on marketing data across campaigns and automations directly in ...

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

The Drum Awards for Digital Experience 2025 showcased a digital landscape that is rapidly accelerating through AI-driven ...

Mazda is placing its biggest bet on the 2026 Mazda CX-5. The third-generation CX-5 is still equipped with the model’s ...

With many platforms eyeing their attention, basketball supporters have become super-discerning. That’s why they’ll easily ...

As companies across sectors race to stimulate consumer loyalty and provide differentiation, customer communications and digital experiences are under-appreciated levers in unlocking customer ...

只是，马自达3自己先妥协了。2023年6月，2023款马自达3上市，新车再也没有当年的高贵，而是主动降价，相比旧款起售价从11.59万元降至8.99万元，已经接近吉利帝豪的价格。

Food-delivery giant DoorDash disclosed that a social-engineering scam had duped an employee, leading to a breach discovered ...

11 月 17 日，长安马自达汽车有限公司（下称“长安马自达”）发布通告称，公司执行副总裁邓智涛在任期结束后接受新的任命，王晓玲接任长安马自达执行副总裁。