Best-selling author and social CRM expert Paul Greenberg defines social CRM as a philosophy and a business strategy supported by a technology platform, business rules, workflow, processes, and social ...
Ryan Sweeney is a content strategist at WorkWise, the provider of OnContact customer relationship management (CRM) software. We asked Ryan why small business owners should consider implementing a CRM ...
CUPERTINO, Calif.--(BUSINESS WIRE)--SugarCRM, today announced that it has been recognized as a Best Enterprise CRM Software and Solution for the second year running in the 21 st annual CRM Industry ...
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