Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

For years, Meta (then Facebook) wanted to unify Facebook Messenger, WhatsApp, and Instagram. It began implementing that plan by allowing Instagram users to talk to Facebook Messenger users three years ...

Facebook’s plan to unify its messaging apps is beginning to take shape. The company will begin incorporating more of Messenger’s features into Instagram’s in-app chat, including the ability to send ...

Making phone calls to businesses could be a thing of the past if Facebook has its way. The company officially launched Bots on Messenger, its version of chatbots, which allows you to interact with ...

The real standout feature is how your Messenger Room can live on your Facebook profile, enabling friends or family members to spontaneously drop in and hang out with you over the video chat. When he's ...

Facebook provides dozens of ways to connect with friends, such as commenting on posts, publishing photos or sending private messages. The website also offers a messenger sidebar known as Facebook Chat ...

Facebook Messenger by Crisp App combines two services that many of us hold near and dear: Facebook chat and VoiP. The app aims to one-up Facebook’s existing chat service by adding its own free VoiP ...

Did you know that more people are checking their chat apps than they are checking their social media accounts? Facebook Messenger, the world’s largest mobile messaging app (with more than 1.3 billion ...

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Chat bots were central to Facebook Messenger’s strategy three years ago. Now they’re being hidden from view in the app along with games and businesses. Facebook Messenger is now removing the Discover ...

is a Senior Producer on Decoder. Previously, he reported on the technology and gaming industries for more than a decade. Facebook announced a wider availability of its new Customer Chat service today, ...

Facebook is jumping into the video chat game with Messenger Rooms, a new feature that allows up to 50 people to take part in a video chat, even if they don't have Facebook accounts. The social media ...