FOX 5 NY's Teresa Priolo reports from Clifton, New Jersey to recount Target's new customer service policy, encouraging ...

Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution ...

The new Freshdesk Command Center, Vertical AI Agents, and Freddy AI Insights eliminate service complexity so brands can focus on building stronger customer relationshipsSAN MATEO, Calif., Nov. 13, ...

The Democratic supervisor has previously made a goal to get a new station up-in-running before his term ends in 2027.

An Asda worker said she was "gobsmacked" after what a customer gave her. As usual, Jo Smith was working on the bakery counter at the Arrowe Park store in Wirral earlier this week when a mum came in to ...

Shares of his chip designer Cambricon Technologies have surged more than 765% over the past 24 months. His wealth, the ...

The fastest-growing airline in India, Akasa Air, has partnered with One Point One Solutions to introduce an innovative ...

Mejuri, the fine-jewelry brand redefining everyday luxury, has partnered with Clootrack, the patented AI-powered customer intelligence platform, to strengthen its Voice of the Customer (VoC) ...

Boomi, the leader in AI-driven automation, announced today the winners of its 2025 Asia Pacific (APAC) Customer Innovation Awards, recognised at its 2025 Boomi World Tour stop in Sydney . This press ...

The longest government shutdown in US history has ended, but it could take days — and in some cases a week or more — before ...

The R1S, built to conquer the wilderness, was defeated by a simple component failure 2,000 miles from the nearest service ...

In this article, we’ll look at practical ways local businesses can modernize their approach and build stronger connections in ...