The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

Businesses that love Java and are looking to move to open source may want to give Compiere a look. The system is a complete ERP and CRM suite that includes accounting, order entry, customer ...

Investing in a CRM tool can be a big jump from managing customer information in worksheets and loose documents, but startups can greatly benefit from implementing this type of software. Top providers ...

Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

Without a doubt, the digitalization of the activities of managers and all business processes is the main success factor of any modern company. You can fill in Excel spreadsheets, maintain a customer ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting slip away the growth from the mind.

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Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...