We received quite a few funny responses to our article about strange questions we received through our Web site help desk feature (“Readers ask: Bizarre help desk questions we just can’t answer“).

You wouldn't believe what readers need help with Computerworld.com has a “Help Desk” e-mail submission page for readers to report site problems or ask questions about how the site works. Some readers, ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Help desk requests coming into IT can be a bit crazy and ...

As part of OFCCP’s continuing efforts at transparency, the Agency in late-November 2018 issued a Directive stating it would develop “a dynamic and searchable publically available source of Help Desk ...

Microsoft customers will soon be able to build their own artificial intelligence (AI) agents that can work on tasks like onboarding new workers or answering help desk questions. Microsoft announced in ...

Opinions expressed by Entrepreneur contributors are their own. Employees are an integral part of any organization. Employers should recognize this and work hard to take care of employee needs.

How can a training organization provide answers for thousands of users a month if the information being sought is not organized into one central library? It would be quite difficult, which is why it ...