取得ITIL认证证书的运维，为何薪资高出周围人？ 公司有大型项目机会，优先考虑持有ITIL证书的运维，原因在哪里？ NO.1 为什么我建议运维都来学习ITIL？ ITIL （Information Technology Infrastructure Library）是一种IT服务管理的实践框架，它提供了一系列规范化的IT服务 ...

IT can no longer deliver services based on technology fiefdoms or silos as it has in the past. This practice is dead. Organizations that refuse to accept it will either dissolve, get outsourced, or ...

Attaining IT service management certification, it seems, is still not a priority for some organizations in Asia. Steve Wells, DHL's acting vice president of strategy and planning for Asia-Pacific, ...

As large enterprises search for solutions to get the most out of their outsourcing vendors, many are turning to operational frameworks like ITIL (Information Technology Infrastructure Library) to ...

The Injazat Institute (TI²), a professional development initiative by Injazat Data Systems, announced that it has successfully graduated the first batch of students who attended the Information ...

I was recently asked how I start a typical workday. What one good habit can I share to help others manage end-to-end technology services? Without hesitation I responded, "I dial into our day-start ...

A survey by the Aperture Research Institute has revealed that almost half of organizations (49 percent) are not able to track changes across physical aspects of their data center including space, ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More In the previous two articles, we looked at what Six Sigma ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...