The IT Infrastructure Library, a set of management best practices that has long been popular in Europe, finally is starting to make waves in the U.S. The IT Infrastructure Library, a set of management ...

19 September 2005CA hosts top decision makers at its Business Executive Summit to bring global best practice experiences to the region's biggest enterprises Dubai - Computer Associates (CA), one of ...

Enterprise IT managers expect to deploy more automation technologies and adopt best practice frameworks in an effort to better keep virtualization, service-oriented architecture and Web 2.0 ...

Those of you who receive our free Network/Systems Management Newsletter are probably familiar with the IT Infrastructure Library, or ITIL. This set of best practices for managing networks and systems ...