The IT Infrastructure Library, a set of management best practices that has long been popular in Europe, finally is starting to make waves in the U.S. The IT Infrastructure Library, a set of management ...

Those of you who receive our free Network/Systems Management Newsletter are probably familiar with the IT Infrastructure Library, or ITIL. This set of best practices for managing networks and systems ...

19 September 2005CA hosts top decision makers at its Business Executive Summit to bring global best practice experiences to the region's biggest enterprises Dubai - Computer Associates (CA), one of ...