Service management, also known as information technology service management, software allows companies to manage how it provides services to its customers. Services include order management, hardware ...

Of course, some AI may be used to automate certain aspects of client portfolios, but financial advisers tell us that often ...

General Dynamics Information Technology (GDIT) has been awarded a $36 million task order to provide Mission Systems Lifecycle ...

Building on a successful partnership that established a secure and future-ready IT foundation, this new agreement highlights ...

We find out how organisations can take automation to the next level using agentic artificial intelligence (AI).

Circle K’s Janeth Falcon, vice president of information technology, spends her days ensuring the company’s stores run ...

The mortgage industry, which has long been associated with paper-heavy processes and lengthy approval times, is experiencing ...

The U.S. Department of Energy has updated its website to list Dawn Zimmer as the Department’s permanent Chief Information ...

The London Company, an investment management company, released “The London Company Income Equity Strategy” third-quarter 2025 ...

Information Technology Service Management (ITSM) helps keep an organization’s IT service desk and operations running smoothly by managing incidents, problems, changes and service requests, in addition ...

Managing change during a major technology implementation requires a clear vision, strong communication, thoughtful process ...

Liberating artificial intelligence and digital technology from the grip of capital and transforming them into tools that ...