Mindbreeze, a leading global provider of AI-based knowledge management solutions, has been named a Leader in the IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor ...
Deployment of the collaborative knowledge management suites that Microsoft Corp. and IBM’s Lotus unit began promoting two years ago has been relatively slow, analysts said. That’s giving smaller ...
A vendor’s overall customer success score is reached via a weighted average of their Content, Market Presence, and Company Scores. Of the vendors listed in the FeaturedCustomers’ Knowledge Management ...
In the information-driven age, organizations have recognized that managing knowledge is key to maintaining a competitive edge. Knowledge management software (KMS) has become an essential tool for ...
As more call centers use knowledge management software, Frost & Sullivan projects that revenues for vendors in this field will rocket to $1.6 billion by 2007 from $123 million in 2000. Frost & ...
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