If you’ve been around a while as I have, you may remember the excitement about knowledge management (affectionately known as KM). One frequently-cited story from those days—mostly in the 1990s—came ...

Success in today’s global business environment can be more effective when executives can manifest themselves as change agents who reshape, and in some cases, manipulate corporate culture to better ...

In today’s fast-paced business landscape, the need for speed has become a driving force. Organizations that fail to adapt quickly to changing market demands often fall behind their competitors. This ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

Effective knowledge management is crucial for successful AI. Here’s how organizations can optimize to improve AI-enabled customer service interactions. Organizations everywhere are understandably ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...

Nuclear technology requires a high level of technical expertise and experience that must be developed and kept available for current and future generations. The Section assists Member States and the ...

A story is shared about an employee who resigned from an organization after serving for decades, taking with him critical skills and knowledge gained during his career. After his departure, several ...