In a letter to customers, SAP has announced it will be raising maintenance fees by up to 3.3% due to changes in the macroeconomic environment of high inflation rates reflected across regional price ...

Nobody likes to pay more for something that they’ve been already getting, for roughly the same price, for a decade. So when SAP announced this past July that all of its customers (new and old) would ...

In my analysis yesterday of SAP’s recent increase in maintenance fees for all of its customers, and why that pricing should actually have gone down, I might have left some of you hanging: “Well, now ...

In what many will see as a welcome change of heart, reports are emerging that SAP has relented on the forced march to higher maintenance prices. According to a German edition of the FT Online, SAP has ...

Building Deputies, business office staff and other individuals who have access to create and approve notifications in SAP and Personas for maintenance work orders should be aware that a change will be ...

The ERP vendor defended its platform maintenance and support policies as standard industry practices but still committed to a ...

Following on from yesterday's announcement of a hike in SAP maintenance charges, the German title Computerwoche implies that the powerful 'Mittelstand' group in the German SAP user group are far from ...

The lovely thing about the enterprise software industry: highly profitable, predictable maintenance contract revenues that make the giants of the industry look like utilities with upside. Well, until ...