The customer is king in this hyper-competitive market. That means they deserve more than the best products or services. Building strong client relationships is also crucial for any business. Clients ...

Opinions expressed by Entrepreneur contributors are their own. The life of a small business owner can be far from easy at times. There are prospects to follow up with, sales to track and commitments ...

Since its earliest days, the goal of CRM technology has always been to help companies better address customer needs. Over the decades, companies have spent trillions on software, hardware, and ...

Despite Salesforce's underperformance relative to the broader market over the past year, Wall Street analysts maintain a ...

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning AI-driven CRM platform, has been named “Product of the Year” by Business Intelligence Group in the 2023 Sales and Marketing ...

SCOTTSDALE, Ariz. — Back in the pre-World War II era, store owners had ready means of gaining detailed knowledge of their customers and their buying habits. Although the growth of mass marketing and ...

Salesforce CRM is currently focusing on incorporating generative artificial intelligence (AI) tools across its products as it looks to keep its business ahead of rivals. Generative AI is a type of AI ...