Correspondence to Dr Ian Leistikow, Medical Specialist Care, Dutch Healthcare Inspectorate, PO Box 2518, 6401DA Heerlen, The Netherlands; ip.leistikow{at}igz.nl The purpose of these systems is also ...

Background Those working in healthcare today are challenged more than ever before to quickly and efficiently learn from data to improve their services and delivery of care. There is broad agreement ...

Research questions The paper explores which type of quality aspects (structure, process, outcome) most strongly determines patients' overall assessment of healthcare, and whether there is a variation ...

A wide variety of research studies suggest that breakdowns in the diagnostic process result in a staggering toll of harm and patient deaths. These include autopsy studies, case reviews, surveys of ...

Objectives: To conduct a multicentre study on adverse event and near miss reporting in the NHS and to explore the feasibility of creating a national system for collecting these data. Design: ...

Correspondence to Dr Eduardo Salas, Department of Psychology, Rice University, Houston, TX 77005, USA; eduardo.salas{at}rice.edu Front-line medical teams are experiencing unprecedented stressors as a ...

In 2005, draft guidelines were published for reporting studies of quality improvement interventions as the initial step in a consensus process for development of a more definitive version. This ...

Correspondence to Professor Paul Batalden, The Dartmouth Institute for Health Policy and Clinical Practice, Lebanon, NH 03766, USA; paul.batalden{at}gmail.com Our interactions during the Colloquium ...

Healthcare managers, clinical researchers and individual patients (and their physicians) manage variation differently to achieve different ends. First, managers are primarily concerned with the ...