A recent survey conducted by Fonality (News - Alert) made conclusions that should surprise no one with at least a passing interest in business telecommunications technology. In a nutshell, the typical ...

Nokia (News - Alert) has unveiled a Software-Defined Access Network solution. This offering consists of cloud-native software, integration services, open programmable hardware, and scalable deployment ...

Analog, frame-relay and other TDM access and private-line services will soon go the way of the telegraph, judging from the escalating rate of circuit-switched telephone network decommissioning. Legacy ...

A recent study shows that cloud-based applications are making their way into all types of businesses. Even those businesses that claim to be non-believers in the technology are often recipients of the ...

In the video conferencing world, there is a trend of people and companies who might be settling for technology that isn't really doing them justice. The same is true, ten-fold when talking about ...

When you think of crisis negotiations, you might think of a tense back-and-forth shouting match between policemen crouched behind patrol cars and suspects peeking through windows. Or maybe you think ...

If you don’t have your smartphone with you when you’re reading an e-book on Kindle Fire, but still want to send text messages or make a call, you don’t have to worry. The Kindle Fire, a mini tablet ...

Telco Systems (News - Alert), a provider of CE 2.0 multiservice carrier Ethernet and MPLS edge access solutions, recently unveiled its T-Marc 3348S, a 10GE demarcation Ethernet/MPLS network interface ...

It’s no secret that when customers reach out to contact centers, they want quick solutions. If your agents are consistently uttering the phrase, “Do you mind if I put you on hold while I check the ...

When it comes to E911 hosted solutions, there might be a bit of confusion surrounding PS-ALI and whether or not it is necessary for E911. First, it’s important to simplify in laymen’s terms what ...

Eureka is the software Netflix uses to meet the challenge of finding its services on Amazon’s Web Services (AWS) cloud, balancing loads and managing failover. On Tuesday, Netflix posted code for its ...

CounterPath (News - Alert) Corporation, a provider of desktop and mobile VoIP software products and solutions, announced Thursday the financial results for its fourth quarter and fiscal year ended ...