Australian Competition and Consumer Commission

Consumer rights and guarantees

Consumers have the right to expect certain things when they buy a product or service. In consumer law, these basic rights are called consumer guarantees. These rights are protected under consumer law.
Australian Competition and Consumer Commission

Where to go for consumer help

The first step is to contact the business itself to resolve the issue. Often a phone call or visit can fix the issue. If the business doesn’t fix your problem, there are other agencies that can help.
Australian Competition and Consumer Commission

Southern Cross Media's proposed acquisition of Seven West Media not opposed by ACCC

The ACCC will not oppose the proposed acquisition of Seven West Media Limited (ASX:SWM) by Southern Cross Media Limited (ASX:SXL). Seven owns and operates free-to-air TV broadcaster the Seven Network, ...
Australian Competition and Consumer Commission (ACCC)

Customers warned of recalled children’s sand due to asbestos risks

The ACCC has published a recall notice over children’s sand products that may contain asbestos and were sold at various ...
Australian Competition and Consumer Commission (ACCC)

City of Newcastle & Port Stephens Council

On 11 November 2025, The City of Newcastle and Port Stephens Council (the Applicants) lodged an application for authorisation to jointly negotiate and give effect to (separate) contracts for the ...
Australian Competition and Consumer Commission (ACCC)

The Wiggles Holdings Pty Ltd

The Australian Competition and Consumer Commission (ACCC) has accepted a court enforceable undertaking from The Wiggles Holdings Pty Ltd (The Wiggles). The Wiggles Holdings Pty Ltd is a subsidiary of ...
Australian Competition and Consumer Commission (ACCC)

ACCC puts retailers on notice ahead of Black Friday sweep

The ACCC will conduct a Black Friday sales sweep to identify misleading or deceptive sales advertising used by retailers. The ...
Australian Competition and Consumer Commission

The Consumer Data Right

The Consumer Data Right allows consumers to safely share the data that businesses hold about them. It can help consumers to compare products and services to find offers that best match their needs.
Australian Competition and Consumer Commission (ACCC)

The Uniting Church in Australia National Assembly (UCANA)

On 7 November 2025, The Uniting Church in Australia National Assembly (UCANA) lodged an application to revoke authorisation AA1000447 and substitute authorisation AA1000707 in its place.
Australian Competition and Consumer Commission (ACCC)

Husqvarna Australia Pty Limited

On 6 November 2025, Husqvarna Australia Pty Limited (Husqvarna) lodged exclusive dealing notification N10000580. Husqvarna proposes to supply Husqvarna Automower products to Husqvarna Dealers to sell ...
Australian Competition and Consumer Commission (ACCC)

Countrywide Australasia Limited

On 5 November 2025, the ACCC received an application for authorisation from Countrywide Australasia Limited (Countrywide) on behalf of its members to collectively negotiate trade terms, including ...