As AI agents negotiate purchases and pool consumer intent, retailers face a new era of automated pricing, shifting loyalty, ...

E-commerce marketplaces are driving growth in refurbished and secondary tech, enabling profitable resale models that extend ...

Consumers are rapidly adopting AI-powered shopping tools, but many retailers are slow to respond — widening the gap between ...

GenAI tools have become practical shopping aids, guiding consumers at critical decision points and helping them make faster, more confident choices about what to buy, which brand to choose, and where ...

Small and medium-sized businesses (SMBs) globally continue to face a turbulent economy. Research indicates that current market conditions have had a minimal positive impact on their bottom lines. But ...