Easily manage calls, chats, and events in HubSpot for a complete view of customer interactions.

Before we define what fax software is, we should first define what fax is exactly. Fax, or facsimile, is traditionally what we call the technology used to transmit scanned-in documents (printed text ...

A cloud contact center is an internet-based facility that handles all inbound and outbound customer communications for a company. The software solution offers a comprehensive suite of tools and ...

Do what you love and help us connect the world. At RingCentral, we’re building a more connected world. Here, it’s all about innovation, big ideas, and challenging the status quo. Joining the team ...

Sales is one of the toughest roles in any company. Salespeople get rejected from prospects at a notoriously high rate, and if you’re managing SDRs who are responsible for making cold calls and cold ...

Remote and hybrid working are now familiar to most professionals. It wasn’t long ago, though, that the idea of working outside the office was hardly ever considered. Global events conspired to hurry ...

For most contact centers, their biggest goal is to provide exceptional customer service. How to do this? The first step is to improve first call resolution (FCR). Improving FCR can yield countless ...

Every contact center agent has heard of irate customer stories. To avoid frustrating customers, a contact center must ensure that the client’s concern is resolved as quickly and efficiently as ...

Today, artificial intelligence is a common part of everyday life both at home and at work. An AI virtual assistant is a tool that might just help your business be more productive. Learn how AI-powered ...

Join more than 500,000 companies that use RingCentral as the voice of their business to enable easy and reliable AI customer communications. Create a 24/7 digital concierge that answers questions, ...

Work setups have changed over the years. Today’s workforce is no longer restricted to traditional offices. They can work from home and literally anywhere they want. With the rise of remote work, ...

A sales advisor will contact you within 24 hours. If you'd like to speak to someone now, please call (800) 574 5290 Thanks to widespread, fast, reliable internet connections, we can harness the power ...