Reviews have been a cornerstone of Amazon since it introduced them on its platform back in 1995. At the time, the move was controversial, according to Rebecca Mond, head of external relations for ...

Amazon reviews are both a blessing to authors and the bane of their existence. Whether it’s poor reviews, vindictive reviews, or lack of reviews altogether, authors struggle to get the word out about ...

If you were a new parent in 2006, you might have stumbled across a lengthy Amazon review of Gerber’s Tender Harvest Sweet Potato Baby Food entitled “Mmm-Mmm Good.” The review, which gives the product ...