The State of CX India 2025 report, launched by Kyndryl, Twimbit and research partner Nasscom, revealed that India’s CX Index ...

Customer satisfaction is on the rise, though CX investments weren’t enough to uplift disappointing sales growth.

The Human Experience combines customer and employee experiences into a new framework for delivering satisfaction at scale.

Mazda is placing its biggest bet on the 2026 Mazda CX-5. The third-generation CX-5 is still equipped with the model’s ...

Built on ActiveCampaign’s MCP server, the new integration lets marketers securely access, analyze, and take action on marketing data across campaigns and automations directly in ...

Phound for Business is now available to all organizations at https://business.phound.app/ To schedule a live demo or learn more about CRM integration, team onboarding, or analytics support, contact ...

With many platforms eyeing their attention, basketball supporters have become super-discerning. That’s why they’ll easily ...

Food-delivery giant DoorDash disclosed that a social-engineering scam had duped an employee, leading to a breach discovered ...

The Drum Awards for Digital Experience 2025 showcased a digital landscape that is rapidly accelerating through AI-driven ...

As companies across sectors race to stimulate consumer loyalty and provide differentiation, customer communications and digital experiences are under-appreciated levers in unlocking customer ...