IT and BPM firms are increasingly deploying advanced productivity tools to offer clients real-time operational insights. These platforms, including ti ...

Major business groups on Tuesday expressed strong support for the appointments of Executive Secretary Ralph Recto and Finance ...

Epiq GBTS relied on a different operating model than the rest of the business, and its sale will allow the company to ...

Major business groups on Tuesday expressed strong support for the appointments of Executive Secretary Ralph Recto and Finance Secretary Frederick Go, ...

Organizations that have implemented agentic AI successfully have started by focusing on their organizational culture first.

Firstsource recognized as a 'Leader' for the second consecutive year in Avasant's Mortgage Business Process Transformation ...

The monitoring move comes amid ongoing hybrid work setups and increased industry pressure to boost visibility, optimise time ...

"When you have technology ... you can win over your own audience and create your own fanbase based off of those things that ...

Cognizant has started using ProHance, a tool that monitors employee activity, idle time, and work patterns. The company says ...

Photo from the Facebook page of the Department of Labor and Employment MANILA, Philippines — A group of information ...

Integrated technology operations, once the stronghold of IT firms, are now being executed meaningfully by companies that began as BPMs or BPOs.

TP (formerly Teleperformance) in the Philippines—leader in digital business services—officially opened its newest and most advanced campus TP McKinley, further expanding its presence in Taguig City ...