IT and BPM firms are increasingly deploying advanced productivity tools to offer clients real-time operational insights. These platforms, including ti ...

Organizations that have implemented agentic AI successfully have started by focusing on their organizational culture first.

The ASX slumped into lunch on Tuesday as Nvidia nerves smashed tech, banks wilted and James Hardie seemed like the only thing ...

The report warns that India’s workforce could experience one of the largest disruptions in its modern economic history as ...

TP (formerly Teleperformance) in the Philippines—leader in digital business services—officially opened its newest and most advanced campus TP McKinley, further expanding its presence in Taguig City ...

Gen AI is accelerating ongoing shifts in the legal industry, putting more pressure on law firms to redefine their ...

Firstsource recognized as a 'Leader' for the second consecutive year in Avasant's Mortgage Business Process Transformation ...

Integrated technology operations, once the stronghold of IT firms, are now being executed meaningfully by companies that began as BPMs or BPOs.

“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...

Hyderabad, November 13, 2025 – the world's second-largest toy manufacturer and owner of iconic brands like Barbie, Hot Wheels ...

Epiq GBTS relied on a different operating model than the rest of the business, and its sale will allow the company to ...

Business process outsourcing companies, which are now under fire for allegedly forcing employees to report for work in the ...