Team of customer experience (CX) experts works in lockstep with businesses to define key performance indicators and to better understand the processes and pain points around their CX strategies ...

The AICPA & CIMA, in conjunction with the World Business Council for Sustainable Development, unveiled research on a framework to facilitate business strategy development. Dubbed the Integrated ...

The nonpartisan organization driven by CEOs of the state's largest employers seeks to make Michigan a top 10 state for jobs, ...

In my team's quest to find a business-to-business marketing strategy that generates a high return on investment, we went through many technologies and frameworks. Some of the frameworks were quite ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Salesforce contract renewals often become routine exercises—reviewing user counts, ...

In recent years, the world has experienced significant geopolitical shifts, with conflicts like the Ukraine war and China’s closer ties to Russia challenging the established global order. While ...

ROSEMEAD, Calif.--(BUSINESS WIRE)--Edison International has published its Sustainability Report for 2020, detailing progress toward meeting long-term sustainability goals, successes and challenges ...

The software maker’s Security Risk Management Framework (SRMF) helps leadership prioritize mitigation decisions and ensures everyone is informed about the latest cybersecurity challenges and risks.