I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Customer relationship management (CRM) systems benefit businesses by automating tasks, centralizing customer data, improving collaboration, and providing insights for targeted email marketing. However ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help businesses see how the CRMs stack up.

In relation to the legal industry, the past decade has seen a tremendous rise in the use of technology, automation, data ...

Palantir Technologies Inc. is a Strong Sell with excessive premium & growth deceleration leads to valuation contraction. Read ...

We list the best client management software, to make it simple and easy to organize your sales, quickly come to professional resolutions with clients and better manage your customer base. Client ...

Bitrix24 AI CRM helps teams predict when customers are ready to buy again and reach out at the perfect moment. WASHINGTON, ...

Most organizations today run on dozens of tools. This includes CRMs, ERPs, analytics dashboards, and other cloud applications ...

When technology rapidly changes, the pace of innovation can leave managers with little time to stabilize underlying processes ...