Change Strategist & Managing Partner at NSP & Co. I'm passionate about sharing change management strategies for our evolving business world. Organizations today are navigating a sea of unprecedented ...

Change is not just inevitable in business; it’s essential for survival. Yet, many organizations struggle with implementing successful transformational change. Despite best intentions, businesses often ...

Once upon a time there was this great, transformational idea, but this great idea never saw the light of day because seventy percent of all transformation projects fail. At least that is the ...

Effective, well-planned and well-executed change management initiatives can conquer the organizational challenges associated with enterprise CXM initiatives. Educating employees, outlining decisions ...