Bad ideas succeed every single day. That gap between strategy and action adds up to $2 trillion in lost revenue and wasted ...

New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets ...

In Sydney, QMS has recruited two new group business directors, NSW independent and direct—Bianca Jeffrey and Katie ...

Medialab, the independent UK media agency, has announced the appointment of Charlie Cocquelin as Head of Customer Data Strategy.  In her role, Cocquelin will ...

Explore the principles that turn content from noise into strategy, designed for teams focused on trust, scale, and measurable ...

At Richmond Ford Automotive Group, exceptional customer experiences go beyond repairs; they are driven by data and focused on ...

If you’re not marketing your business on mobile devices, you may be losing money. Learn 10 mobile device marketing strategies ...

Banks aren't currently taking full advantage of AI, but a focused, future-ready banking AI strategy can deliver real impact.

Rebellions Appoints Industry Veteran Marshall Choy as Chief Business Officer to Drive Global Expansion SEOUL, South Korea, ...

Technology can provide enhanced personalization and customer engagement, offer a seamless omnichannel experience, and provide ...

Former Disney, Meta, and HPE executive joins NiCE to head Global Customer Operations, advancing operational excellence and accelerating the company’s AI-first customer experience strategy. HOBOKEN, N.

Kyndryl, a leading provider of mission-critical enterprise technology services, today unveiled new advisory and ...