Jessica Sylvester, Ed.D., serves as Senior Manager of College Operations and associate faculty at University of Phoenix, and is a research fellow with the CEITR. She is a higher education leader with ...

Discussion forums are widely used in online courses (Horstmanshof & Brownie, 2013; Kipling et al., 2023), and will likely continue to be a commonly used tool in online education. If used well, they ...