Scammers using the cover of a tech consultant have been around since computers first connected to the Internet. The specific scams have undergone changes and evolution, but fraudsters still find it ...

Microsoft took the same angle for a recent Copilot ad… which bizarrely showed Copilot offering the wrong instructions.

The racket used fake security alerts and fabricated FTC violation warnings to pressure victims into paying large sums through cryptocurrency.

Microsoft has significantly raised what it charges retail customers for technical support for its latest software, Windows Vista and Office 2007, while narrowing the help offered to users. As of Jan.

Microsoft Corp. is using its massive Ignite conference in San Francisco today to unveil a wide range of updates to its ...

Gripe Line reader Dave recently became entangled in a particularly frustrating experience with a Microsoft tech support chat bot that left him angry and in disbelief. “I recently upgraded my computer ...

Microsoft Corp. has significantly raised what it charges retail customers for technical support for its latest software, Windows Vista and Office 2007, while narrowing the help offered to users. As of ...