While Microsoft might be revved up about getting people onto Windows 10 as fast as possible, if you call your PC maker's tech support line, you might be advised to roll back to older versions. As part ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

The Windows protected your PC tech support scam that displays ana lert that pretends to be a Windows alert that SmartScreen protected you from a threat. This fake alert then states that a malicious ...

The System Support Alert tech support scam that displays a popup that pretends to be a Windows Defender alert. This fake alert then states that your computer is infected with the Zeus virus. The ...

Which computer company is tops in terms of free tech support? Don't expect it to be anyone on the Windows side of the computer world. Overall, however, the news isn't stellar when it comes to using ...

2001-10-18 04:00:00 PDT San Francisco, California, USA-- Dr. Robert Iezman will probably never buy a Dell again. The East Bay orthodontist figured he was in for a techno treat when he laid out over ...

Consumer Reports on Monday released the results of its annual reader survey that asked respondents to rate the nation's best PC tech support, and Apple topped the chart yet again, this time managing ...

Every year as part of our Readers' Choice and Business Choice surveys for laptops, desktop PCs, smartphones, and tablets, we ask readers who have made use of vendor-provided tech support or repairs to ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

Tech support representatives from major PC makers are apparently advising customers to avoid upgrading to Windows 10 or to downgrade if they already installed the latest OS. There's no doubt that ...

If you’re looking to keep that computer running smoothly, Apple is the one to turn to, says Consumer Reports. On Monday, the consumer advocacy publication announced that the company from Cupertino had ...