While Microsoft might be revved up about getting people onto Windows 10 as fast as possible, if you call your PC maker's tech support line, you might be advised to roll back to older versions. As part ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

The Windows protected your PC tech support scam that displays ana lert that pretends to be a Windows alert that SmartScreen protected you from a threat. This fake alert then states that a malicious ...

For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams with alerts like ...

Which computer company is tops in terms of free tech support? Don't expect it to be anyone on the Windows side of the computer world. Overall, however, the news isn't stellar when it comes to using ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

Every year as part of our Readers' Choice and Business Choice surveys for laptops, desktop PCs, smartphones, and tablets, we ask readers who have made use of vendor-provided tech support or repairs to ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...