As designers, we want the products we build to be satisfying and easy to use, but how can we know that’s the case? We start by measuring the user experience with evidence rather than opinions. But can ...

To measure an IT project’s success, hospital and health system CIOs often opt for traditional metrics such as project costs, implementation timelines and the functionality delivered. But many are ...

According to the widely quoted “Chaos Chronicles,” a staggering 66% of IT projects prove unsuccessful in some measure, whether they fail completely, exceed their allotted budget, aren’t completed ...

It can be tempting to think of technology solely in terms of the answer to the question, “Does it work?” But a tech product or initiative can’t just “work”; it must work well, and across multiple ...

When it comes to implementing supply chain planning and operations solutions, success relies heavily upon an organization's ability to identify and document its desired value measures and outcomes, ...