IT and BPM firms are increasingly deploying advanced productivity tools to offer clients real-time operational insights. These platforms, including ti ...

A new monitoring tool is raising questions on productivity, privacy and how far IT firms can go in watching staff on screen.

Cognizant has started training select executives on ProHance, a workforce management tool that monitors how long employees ...

The global software industry is evolving at an unprecedented pace, and companies of all sizes are under pressure to innovate ...

Firms that thrive will be those that pivot away from reactive methods and toward workflows built for speed, accuracy and ...

Cognizant maintains that the tool is client-driven and not meant for performance evaluations. "Also, the tools are used only ...

Employee time management is one of the most neglected but important aspects that require organization as a business starts to grow. Expanding businesses tend to have a problem with the working hours, ...

Forward-thinking leaders pay close attention to specific KPIs that reveal how effectively their teams, systems and cultures ...

A new open-access tool created by University of Toronto Engineering researchers provides a systematic way to organize and ...

Singapore towns are using digital tools to help detect and resolve municipal issues faster. 14 projects have been recognised ...