Originally published by Bernard Marr on LinkedIn: IT Service KPI Examples: How Do You Measure IT Service Delivery? The benefits of measuring IT service delivery are clear. If you resolve a customer IT ...

When a tech team completes the build of a new software product, a leader’s job isn’t done. The next essential step is ensuring that the new tech performs as intended and meets customers’ expectations.

Data is gold in our increasingly digitised world. Just as the value of gold is only realised in the refinement process, data needs to be refined to unlock its real value. Unrefined data can damage ...

More and more companies are adopting digital transformation and leveraging technology to improve every aspect of their business. As a company begins to implement and develop these tech solutions, IT ...

Pakistan Telecommunication Authority (PTA) has instructed all the telecom operators to improve quality of services, after most of the Key Performance Indicators (KPIs) set in their license and ...

JACKSON, Mich., Nov. 17, 2023 /PRNewswire/ -- Careline Health Group ("Careline") is the only company in the Country to be awarded both Homecare Homebase's (HCHB) 2023 Hospice Quality Excellence Award ...

Share the best of The Jakarta Post with friends, family, or colleagues. As a subscriber, you can gift 3 to 5 articles each month that anyone can read—no subscription needed! n response to public ...

ISLAMABAD: Telenor, Zong and Jazz have missed most of the key performance indicators (KPIs) set in their license and applicable regulations, revealed in a joint 'Quality of Service' survey carried out ...