If you’re a ProfHacker, there’s a chance that you will get asked on occasion to help someone else fix their computer. That can be hard enough if you’re sitting next to the person—after all, you never ...

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...

Remote desktop software like HelpWire aids real-time support for remote employees by slashing downtime and elevating the ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

TSplus has announced the release of TSplus Remote Support version 4.3, featuring significant improvements in performance, ...

While TeamViewer makes it easier for non-technical users, it has quickly become a favorite tool for most scammers. For the ...

Hackers are believed to be exploiting recently fixed SimpleHelp Remote Monitoring and Management (RMM) software vulnerabilities to gain initial access to target networks. Chinese state-sponsored ...

It's common for a small business not to have a centralized location; the small business owner saves money by not renting an office space and employees can work in any location they desire. However, ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More The term “remote access software” describes a software ...

Contact your IT support to configure your University computer for remote desktop connectivity. Your IT support must make these changes to your computer before you can ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. During a recent family visit to ...